When an alarm signal is received at our control room, our operators immediately access the corresponding camera feed for the activated zone. They assess the situation in real-time to determine whether it is a potential or confirmed break-in. If a threat is identified, our control room promptly contacts the client’s designated armed response provider, relaying all critical details, including the nature of the incident and the required response priority. This process reduces unnecessary dispatches, saving clients money while ensuring resources are allocated to high-priority threats.